Your order will be dispatched within 4-7 working day* and you will receive an email confirmation to the email address provided. You will be provided with a tracking number when your order is dispatched. We send all orders through Bluedart/Delhivery/ECOM/Xpressbees or other reliable couriers, 1 . Where is my order? We will notify you by email when your order is dispatched, we can confirm all orders have left our building and proof of postage can be supplied. Please visit our delivery policy page for estimated delivery times, these times are indicative and subject to availability, payment authorisation, verification and processing. If your tracking number indicates that your order has been delivered and you haven’t received your order, you should: Check if someone else at your address has accepted it. Look around the delivery location. Your parcel may have been left with a neighbour or in a safe place like a porch or garage. Look for a notification of attempted delivery. You may find an attempted delivery notice in your letter box or on your door. Follow the instructions on that notice to request redelivery or to arrange collection of the parcel. Contact the carrier if there’s still no sign of the parcel. If you are still unable to locate the parcel please contact us and we will be able to raise a claim against the carrier.. How long does delivery take? Indian Standard Delivery (4-7 Working Days*) – order before 11:00am for SAME DAY DISPATCH Free Delivery all over India (on purchase of 500 rupees and above) How do I cancel my order? If you wish to cancel your order please notify sshop.in by email at email@example.com Please include the following details: Your Name Your Order Number Reason for cancellation Payment Method The refund will be applied directly to your debit/credit card or account.